Chatoura

AI customer support that actually knows your business

Chatoura

The Challenge

Businesses struggle to provide consistent, 24/7 customer support across multiple channels. Manual responses are slow, expensive, and often inconsistent. Customers expect instant answers, but scaling human support teams is costly.

The Solution

We built an AI customer support platform that learns from your business documentation and handles customer inquiries automatically. One AI agent serves all channels from a single dashboard, with smart escalation to humans when needed.

14,000+ messages handled

Key Features

What we built

Multi-Channel Deployment

Deploy once, work everywhere. Your AI agent handles conversations on your website, Instagram DMs, and Facebook Messenger from a single dashboard.

Smart Knowledge Base

Upload documents, FAQs, and product info. The AI learns everything and answers customer questions with 98% accuracy.

Human Escalation

Complex issues are automatically routed to your team via Telegram, WhatsApp, or email with full conversation context.

Lead Collection

Capture potential customer information during conversations and export leads for your sales team.

Tech Stack

Built with

Node.jsTypeScriptNext.jsPythonLangChainAI Agents

Gallery

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